Changes Prior to Order Confirmation
Orders can be changed on-line up until you select the "Confirm Order" button at the end of the Checkout process. Once Confirmed all orders are electronically sent to 5T's fulfillment center for processing.
Changes After Order Confirmation
If you wish to make a change to an order after Confirmation, please immediately call 5T's at (800) 466-7945, or (585) 243-1090 that same day before close of business. DO NOT send an email as it may not reach us prior to your order shipment, and DO NOT enter a revised E-Commerce order as it could be mistaken for an additional order. Once an order has shipped you are financially responsible for all materials you ordered.